So, today, I started applying for Executive Assistant positions. I can’t believe I’m doing this. I have so much more to offer the world than answering phones, typing correspondence, managing expense reports, making travel arrangements and making coffee. I have been a Project Manager and Human Resource Manager. Below is my resume (with company names removed)… just so you can see what I’ve done and what I’m capable of! Yes, I have actually done ALL of this! NONE of this is exhaggerated!!!
I can’t believe I’m having to apply to become an Exec Assist again. It makes me very sad, but I need money… I need it soon!
What am I qualified for?!
Professional Experience
Internet Start-Up Company
06/08 – 09/08: Project Manager & Human Resource Manager
• Project Manager: manage workload schedules and priorities of Development Team; coordinate with Marketing Manager; manage support staff; and communicate status updates with Founders
• Planner & Efficiency Expert: recommend and coordinate efficiencies in the organizational aspects of the company, increasing productivity
• Client Services Manager: handle complex inquiries about the company’s services and terms; manage user accounts; act as primary liaison between company and high-profile clients
• Technical Support Supervisor: handle advanced technical issues; oversee staff’s customer service protocol and resolutions; perform proprietary software installations
• Human Resource Manager: set up new employees on ADP; record legal documentation; file legal forms; track employee hours and time off; advise employees of labor laws
Large Retail Design Manufacturing Company – Pasadena, CA
06/07 – 04/08: Assistant Production Manager, Hardlines (Toys)
• Communications: inform vendors and large internal teams of production changes, as well as resolve delays
• Vendor Management: project workflow, design approvals, purchase orders, and cross-functional reporting
• Relationship Management: with cross-functional partners, vendors and facilities staff
• Project and Product Lifecycle: see each project through from start to finish
• Purchase Order Management: responsible for creating and revising hundreds of purchase orders per season
• Product Management: track and manage product shipments, adhering to budgets and deadlines
• Facilities Liaison: for security-related issues and emergencies; responsible for the compliance and safety of employees in emergency situations
• Invoices: reconcile invoices and letters of credit
• Purchasing: manage purchasing functions for office related supplies, software additions and upgrades, and printed materials
• Meeting Coordinator: set up strategy and touch-base meetings, as well as team luncheons
06/06 – 08/07: Project Manager, Softlines (Clothing) and Role Play (Costumes)
• Team Supervisor (Role Play): manage workload, schedules and workflow processes of design team, focusing on product development lifecycles and cross-functional team strategies
• Efficiency Expert: recommend and coordinate efficiencies in the development process, severely increasing productivity
• Intermediary: between Design, Art and Branding departments to review all artwork and follow up on approval status
• Communications Coordinator: develop and implement process for inter-departmental communication, as well as art hand-offs, seeing each product through its entire lifecycle
• Technical Liaison: coordinate computer needs and software enhancements with information technology staff
• Security and Maintenance Liaison: work with Operations Manager and Security Officer on staff concerns; responsible for department and floor compliance regarding safety and emergency procedures
• Planner: work to resolve staff concerns and recommend revisions to company-wide master calendar
• Promote Work-Life Balance and Efficient Planning: due to my recommendation and analysis, entire Softlines team doubled in size to accommodate employee’s work-life balance and produce goods more efficiently, utilizing the focused, specialized talents of team members
Business Solutions Company – Pasadena, CA
04/05 – 06/06: Executive Assistant to Retired CEO & Chairman
• Project Manager: manage a large number of real estate, investment and business projects at one time
• Calendar and Logistics Manager: manage business and personal appointments, transportation, and vacations
• Financial Transactions: manage philanthropic gifts, income, deposits, and charitable pledges
• Records Manager: maintain records system, following varied retention schedules
• Maintenance and Technology Liaison: coordinate maintenance needs with Operations staff and software enhancements with information technology staff
• Securities Liaison: for over 100 employees, regarding security issues and emergencies, certified in CPR and First Aid
Advanced Creative Art / Design College – Pasadena, CA
01/04 – 04/05: Executive Assistant to CFO
• Calendar Manager: maintain CFO and donor group calendars
• Meeting and Agenda Coordinator: for monthly Trustee meetings; record meeting minutes
• Special Event Planner and Coordinator: for donor art tours and events
• Records Manager: complete record archive project to revise records system, implement retention schedules
• Office Event Planner: coordinate office events, including luncheons, VP touch-base meetings, and employee celebrations
• Notary and Research: provide notary services and research assistance
• Emergency Liaison: certified in CPR and First Aid
Town Hall
11/00 – 09/03: Town Clerk, Director of Records, Human Resource Manager, Building Operations Manager, Elections Manager, Event Planner, and Resident Liaison
• Promotion: hired as Webmaster, and advanced to Town Clerk position within one month
• Resident Liaison: primary intermediary between residents and Town Council/Staff
• Human Resource Manager: welcome and orient new council, Staff & committee Members, teach new team members about office, building and resident relationship policies and procedures
• Supervisor: supervise support staff and research, write and analyze office policies and procedures
• Relationship Manager: manage vendors and contractors; maintain relationships and upkeep database with contact information for staff, Council, committee members, county and state officials, and key residents.
• Compliance: research, implement and insure staff compliance with state and local health and safety regulations
• Records Manager: create records system (first paperless system in Florida), and implement County and State retention schedules
• Strategic Planner: host and lead strategic planning sessions with Committees, Town staff, residents and vendors
• Photographer: for Town-wide celebrations, councilmen’s headshots, and park openings
• Event Planner: for all office celebrations, outings, luncheons, high-level meetings, strategic planning sessions, Town-wide celebrations, park openings, and all other town sponsored events
• Elections Liaison: Town representative and filing clerk for elections process
• Web Designer and Newsletter Editor: create and maintain Town website, as well as write, edit and design Town newsletter (managing resident database)
• Information Technology Manager: consulting, software implementation (reviewing proposals and training colleagues)
• Purchasing: office supplies, printed materials, and project supplies. Manage purchasing function for building furniture, maintenance work and building construction projects.
Web Hosting Company
12/99 – 11/00: Web Design Team (Hiring Manager) & Technical Support Manager
• Supervisor: hire and manage workload of a staff of 15 freelance Web Designers and 2 in-office support staff
• Trainer: teach Designers on how to enhance their customer service, communication and technical skills
• Consulting: with Clients on design ideas and marketing, as well as resolve concerns
• Web Designer: create and maintain professional web sites for high-end Clients using html, css, Dreamweaver and Photoshop
• Technical Account Manager: set up new accounts on the server, including decoding errors, DNS modifications and e-mail activation
• Client Services Manager: authorize and make changes to accounts and service contracts
Education
1995 – 1999: Bachelors Degree with Honors: Liberal Arts and Sciences, University of Florida
2001 – 2003: International Municipal Clerk Association Training – Level 2 (of 3) Qualification, Class President
2003 – 2005: Series 6 & 63 licenses, Life Insurance license, Mortgage license
2006 – 2006: Management & Finance Classes, California State University